Use Customer Service To Your Advantage

The best customer service delights the customer and sells more products. Most companies have really crappy customer service by simply answering emails and being friendly goes a long long way.

Best Freebie Apps of 2013

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by Rishi Shah on December 16, 2013

Is this the Future of Customer Service?

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by Rishi Shah on May 20, 2013

I like TurboTax’s Speech Bubbles

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by Rishi Shah on April 16, 2013

Don’t kill the Viber app

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by Rishi Shah on February 5, 2013

The Sale is Never Over

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by Rishi Shah on November 20, 2012

6 Pivots to a Billion Dollars: How a Soda Shop Owner Did It

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by Rishi Shah on October 11, 2012

The Things I Will Do For A $10 T-Shirt

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by Rishi Shah on May 2, 2012

Quote: The best customer service experience is when they never have to contact you.

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by Rishi Shah on November 28, 2011

Sales Copy Hack

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by Rishi Shah on October 21, 2011

Your Customer is Always Right

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by Rishi Shah on October 19, 2011