This book was awesome! Tons of great stories, facts, and ways to become a better sales person.

My favorite tips from the book:
– Mirror people. If they lean in, you lean in. Obviously don’t make it obvious but people like people that resemble them
– People are more likely to do the right thing in front of a mirror. (People don’t like seeing themselves do bad things)
– More hotel guests reused their towels when they were told a majority of the hotel guests reuse their towels. People like going with the popular.
– Smiley faces on brochures go a long way

I really loved this book. Thanks Ziad and Amit for the recommendation!