#1 Way to Get Sales: Tell Customers What They Want

I just did a guest blog post for Everything PR that talks about my sales experience at Sears and how I learned how to sell washing machines. I also go through 7 examples of companies (EverNote, Sharpie, Ginzametrics, Odwalla, Bose, and others) that do an amazing job telling customers what they want. Check out the post here.

9 Comments

  1. LOL “I would then repeat their answer of how frustrated they were in their current situation.”

    That is hardcore. They are buying a freaking washing machine! Not getting a divorce.

    • haha I was pretty hardcore about it.

      The high end washing machines gave 8% commission while the low end ones gave out 1% commission. I’d rather lose the sale than take the 1% commission and I honestly believed they would be miserable with the low end product.

  2. Love it! I think a lot of companies muddle their message w a bad sales pitch when they really need to just meet their customers needs

  3. Great edition! Very visual and rich with a ton of short examples. Quite valuable.
    One edit…add an “e” to make PLANe when talking about BOSE.

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